The face of a fixture, not the inside of a system
A supply or return air grille has a visible face that collects dust and a duct behind it that is part of a mechanical system. Cleaning the face is straightforward: it improves appearance, reduces the dust that falls back into the room, and does not touch anything the building's mechanical contractor is responsible for. Cleaning the duct is an entirely separate discipline with its own standards, equipment and reporting requirements.
That distinction is worth stating because a client who asks about vent cleaning may mean either. If the concern is dust visible from below, a periodic surface clean of the grille faces addresses it. If the concern is air quality, odour or a system that has never been serviced, the answer is a duct cleaning specialist, and no amount of surface work will substitute for it.
